How we use your information

What we collect

When you fill in our assessment request, we collect your name, phone number, email (optional), city or ZIP, the kind of help needed, how care may be paid for, and any message you write. When you apply for a job, we collect the information on the application form.

What not to send

Please do not put medical details, Social Security numbers, Medicaid IDs or bank information in our website forms or in ordinary email. We collect what we need later, in person, with your agreement.

How we use it

We use it to call you back, to arrange an assessment, to consider your job application, and to keep the records Texas law requires of a licensed agency. We do not sell your information or use it for advertising.

Who handles it

Our forms run on Google Forms, and responses are stored in Monarch's Google account, so Google processes them. This site also loads fonts from Google Fonts. Only the administrator and staff who need it can see your request. Job applications of people we do not hire are kept for one year, then destroyed.

Your choices

To ask what we hold about you or to ask us to delete a request, call (682) 200-9125 or email admin@monarchcaregroup.com. We may need to keep records that the law requires us to keep once you become a client or employee.

This page is a summary and not legal advice.